Terms and Conditions

A reputable gambling establishment operates under a robust legal framework that governs its core activities. B9 Game Pakistan not only holds the necessary licenses and permits but has also established several key agreements to manage client relationships. The primary document is the terms and conditions, which outline the fundamental rights and responsibilities of users, procedural rules, and dispute resolution methods.

This agreement is formed between the player and B9 Game upon account creation. It is crucial for users to thoroughly review these provisions and consent to them, otherwise, they will not be able to access all features of the gambling platform.

Gambling regulations are adaptable, allowing the company to update its services and products periodically. Consequently, B9 Game may modify, add to, or remove parts of the agreement over time. Players will be notified of any changes in advance, and the updated agreement will take effect as soon as it is published on the website.

Access Permission

B9 Game welcomes thousands of new clients annually, but they must meet specific criteria:

  • Players must be at least 18 years old. Jurisdictions may have different age requirements for gambling, and employees of the organization will request age verification documents.
  • In some jurisdictions, online casino operations might be prohibited. Users must ensure the legality of accessing the site in their region. The company does not offer legal advice, so clients should conduct their own investigations.
  • Players from certain countries, including the USA, Canada, UK, France, Italy, Switzerland, Syria, South Sudan, Panama, Latvia, Lithuania, Barbados, Albania, North Korea, and Malta, are not accepted.
  • NetEnt games are unavailable in Afghanistan, Algeria, Israel, Iraq, Kuwait, South Korea, Syria, Ecuador, Australia, Panama, North Korea, Lithuania, Latvia, Czech Republic, Mexico, Portugal, Romania, Estonia, Taiwan, and Nicaragua.
  • Clients from Algeria, Angola, Cambodia, Iran, Iraq, Israel, Spain, Romania, Portugal, USA, China, Ukraine, Russia, Panama, Denmark, Estonia, and France cannot access Guns & Roses, Jimi Hendrix, and Motorhead games.
  • Pooled jackpots are not available in Australia, Azerbaijan, China, Denmark, India, Russia, Tunisia, Turkey, UAE, Japan, Spain, and Thailand.

Registration

To begin playing, individuals must complete the account creation process, following these guidelines:

  • Choose a registration method  one-click or via email.
  • If opting for email, use a valid email address.
  • Provide accurate and complete information. The company will verify this data by requesting identification documents.
  • Only one profile per person is allowed. Creation of multiple accounts will result in a block.
  • Create a unique username and a strong password as per the site’s requirements.
  • Keep login details confidential.
  • Report any suspected unauthorized access to customer support.
  • The company reserves the right to deny account creation at its discretion.

Sports Betting Rules

For an engaging and seamless betting experience, players should be familiar with the following rules regarding bet acceptance, winnings calculation, and results announcement:

  • Bets are calculated based on data provided by the processing center.
  • Only registered users can place bets.
  • The bookmaker reserves the right to alter odds and conditions at any time, however, bets placed before changes remain valid.
  • Errors in bet acceptance or calculation render the bet invalid.
  • A bet is deemed successful if the player accurately predicts all outcomes.
  • Verify winnings immediately after receipt. Complaints are accepted only within 10 days of result announcement.
  • Suspected advance knowledge of match outcomes will result in winnings cancellation and possible profile suspension.
  • The bookmaker may, without prior notice, limit maximum bets or odds.
  • Bets must not exceed the account balance.
  • Bets must be placed before an event starts, with live betting available during the event.
  • Incorrectly calculated bets due to erroneous data will be recalculated.
  • Sporting events are considered postponed if officially announced by the organizing body.
  • The bookmaker is not responsible for incorrect match times or dates on their site; users should verify this information elsewhere.

Prohibited Actions

To avoid profile suspension and legal issues with B9 Game Pakistan, clients should refrain from:

  • Conspiring with other users to defraud the platform.
  • Transferring or selling accounts to third parties.
  • Moving funds between player accounts.
  • Using the site for fraudulent activities, money laundering, or terrorist financing.
  • Employing software that disrupts platform operations.
  • Insulting or belittling other clients or company staff.
  • Overloading the server with excessive information uploads.
  • Attempting to hack the website’s security systems.
  • Copying and distributing intellectual property for commercial purposes.

Customer Service

Assistance and support are available for any issues through the customer service department, which also handles player complaints and disputes with B9 Game.  Support staff aim to respond promptly. However, for complaints or disputes, the response may take up to 14 days, extendable to 30 days for further investigation if needed.